STB Client Services provides assistance on all aspects of STB Software.

This includes

	telephone and email support
	on-line knowledge database
	technical library
	downloads of upgrades and manuals
	up-to-date news of software releases

STB’s Client Services has always scored highly in customer satisfaction surveys. Our regular new customers can of course expect, and receive, the same quality service.

What our client's say...

"Thank you very much once more for your prompt answer and support. STB Support is as always, one of the best."

"I have to thank you for all your help and your support. It is a pleasure to work with you guys".

"Thank you once again for your help. It is reassuring to know that we can always rely on you and STB when we need you".

"Thank you very much indeed for your prompt and efficient help today. The support that we receive from you is always superb".

The STB Client Services department is available during your business hours, and may be contacted any time for help with all problems and queries that may arise using the STB software. Call us on your local contact number or email

Alternatively, this Client Support section of the website contains on-line information 24 hours a day, 7 days a week

Knowledge Database: STB Client Services maintains a knowledge database, which helps to provide answers on “how to” questions, solutions to problems, and causes of error messages. The database may be searched by product or by keyword. It is updated regularly, and there is a facility for users to inform Client Services of new problems encountered so that they can be included in the database.

Technical Library: In addition to the knowledge database is a library of technical information that includes use of various database schemas and drivers, setting up workstations for STB use, setting up test and live environments, hardware and network specifications, operating systems and more.

Download of manuals: Electronic copies of manuals may be downloaded.

Download of Upgrades: Upgrades to all STB software may now be downloaded as required.

You’ll need a client access code to obtain specific information!

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